Maison OYO delivers worldwide.

We offer complimentary tracked worldwide standard shipping on all orders, with no minimum spend required.

All orders are prepared and dispatched from Luxembourg within 1 to 2 business days via premium couriers (DHL / UPS). Tracking details will be sent directly to your email once your package has been handed over to the carrier.

Orders are prepared with care before being handed to our delivery partner.

For orders placed and validated before 1:00 PM, estimated standard delivery is approximately:

• European Union: 5 business days
• Outside the European Union: 7 business days

Orders placed and validated after 1:00 PM may require an additional business day.

For remote destinations, islands and areas subject to longer carrier transit times, delivery may take up to two weeks.

Please note that these are estimated delivery times and may vary depending on the destination, carrier conditions, customs procedures and circumstances beyond Maison OYO's control.

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking information.

You can use this tracking number to follow the progress of your delivery directly with the designated carrier.

If you have any questions regarding your shipment, please contact us through our Contact Us page.

For security reasons, Maison OYO packages are personally delivered to the recipient.

Packages should not be left unattended, outside a property or inside a mailbox unless the carrier's delivery service specifically allows this option and you have authorized it.

A signature may be required upon delivery.

Delivery to a hotel may be possible depending on the destination and the hotel's delivery policy.

If you would like to have your order delivered to a hotel, we recommend checking with the hotel in advance to ensure that they accept deliveries on behalf of their guests.

Please provide the full hotel name, address and your name as it appears on your reservation when placing your order.

Every Maison OYO scarf is prepared as part of the Maison experience.

Your scarf is carefully presented in our signature packaging, wrapped in delicate tissue paper and prepared with the same attention to detail as the piece itself.

Designed to reflect the spirit and identity of Maison OYO, the packaging makes every delivery feel like the arrival of something considered, personal and made to be cherished.

Whether it is a gift to yourself or to someone special, your Maison OYO piece arrives ready to be given.

Maison OYO cannot be held responsible for delays caused by circumstances beyond our reasonable control, including carrier disruptions, customs procedures, weather conditions or other unforeseen events.

For international deliveries outside the European Union, customs duties, import taxes or other local charges may apply depending on the destination. These charges, where applicable, are the responsibility of the recipient.

Delivery estimates are provided for guidance only and do not constitute a guaranteed delivery date.